Every job, one spine, from the first ring to the books.

Sixteen modules run on one 16 stage rail. A quick service job takes the short path; an estimate-first job takes the long one. Same rail, same record, nothing retyped between stages.

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The bus station: real enquiries arriving from WhatsApp and a web form, one urgent job marked and waiting, one already on the road, the whole app shell and its navigation visible
The inbound hall. Everything arrives here first. A real capture of the running app.
01call02booking03estimate04dispatch05assess06job cost07compile quote08admin confirm09purchase order10issue quote11accept quote12field work13conclude work14invoice15payment16accounting export
dispatch

See every job and every van, on one board.

The control room is the whole operation on a screen: a live dispatch queue and a map with the team on it, on site, en route and free. Emergencies rise to the top and the nearest crew is one move away.

  • Emergencies rise to the top of the queue
  • Assign the nearest free crew in one move
  • Every conversation lives against the job
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The control room: a dispatch queue of live emergencies beside a map with technicians positioned on it, and a team tracker
Control room, live dispatch. A real capture of the running app.
Dispatched. The nearest free van, sent in one move.

Inbound and AI answering

Calls, web forms, email and social messages land in one queue. The AI answers when your hands are full, takes the details and books the slot.

WhatsApp business inbox

Customer WhatsApp runs on the business number, inside the platform, with the whole thread against the job. Nobody forwards a screenshot to the office.

Voice notes

A voice note becomes text on the job record: address, fault and the promise made, filed where the job lives. Play the original any time.

Marketing site leads

Your website, campaign pages and the 90-second check feed the same queue as your calls, each one carrying its source.

on site

The job card lives on the phone that does the work.

Route, checklist, pricebook and camera, in the order the day happens. What happens on site gets recorded on site, not from memory after supper.

  • Today's job with a route and one button to open it
  • The up-next queue, so nobody guesses what's after this one
  • Jobs, assess, quote, photos and sign-off in one bottom bar
The technician app on a phone: today's job with a route and an open-job button, the up-next queue, and a jobs, assess, quote, photos, sign-off and done bar
Technician app. A real capture, phone viewport.
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The pricebook a quote is built from, with costs shown against each line
The pricebook behind every quote.
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A job's cost roll-up: labour, materials and the margin left, as the job runs
What the job actually costs, as it runs.
En route. The next job is already queued.

Job cards and photos

The checklist, materials and notes live on the tech's phone. Photos and serial numbers attach as the work happens, not from memory at nine that night.

Quoting

Quotes build from your pricebook, cost and sell already loaded, with an admin confirm gate so nothing goes out at the wrong price.

Assessments engine

Structured checklists for six trade verticals run on site; the score and finding record against the job and export as a certificate.

Team tracking

See who is travelling, on site or free without ten phone calls. States update from the tech's phone as the day moves.

Approve, and pay, before the van pulls off.

One link carries the whole job to the customer: the quote to approve, the work to watch, and the invoice to pay, card or instant EFT, on their own phone.

The customer portal on a phone: a quote awaiting the customer's approval
Customer portal, quote

The customer approves on their own phone, in the driveway if that's where they are.

The customer portal on a phone: total due in gold with card, instant EFT and scan to pay, powered by binab.io
Customer portal, payment

Card, instant EFT or scan to pay. The invoice reconciles itself against the payment.

Approved and paid, before the van pulls off.

Invoicing

The invoice pulls straight from the finished job: quoted lines, actual materials, labour, VAT done before the van leaves.

Integrated payments

Card or instant EFT on site, or a payment link on WhatsApp. Every payment reconciles itself against the invoice, to the cent.

Customer portal

One link carries the whole job: timeline, quote approval, live tracking and payment, under your brand rather than ours.

the back office

The money, the jobs and the team, at a glance.

Revenue this month, active jobs, quotes awaiting approval and what is overdue, on the screen you open first. The numbers move themselves as the day runs.

  • Revenue this month and where it came from
  • Emergencies pending and quotes out
  • Who is on site, en route and free
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The owner dashboard: revenue this month up 7.6 percent, ten active jobs with three emergencies pending, quotes out, and a team-on-field panel
Owner dashboard. A real capture of the running app.

Accounting sync

Every invoice and payment posts to Xero, QuickBooks or Sage as it happens. Month end stops being a search through old messages.

Certificates and compliance

CoCs and test certificates issue from the job. The evidence pack bundles photos, serials and sign-offs into one file for a query.

Reporting

Dashboards for jobs, money owed, team output and takings, with a daily brief that says what needs attention today.

White label

Your logo and colours on every quote, invoice and portal page, set up once from the brand wizard and applied everywhere.

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The rate card in the product: card and instant EFT sell rates by package
The rate card, in the product, not a PDF.

See it against your own day.

Ninety seconds of questions about how jobs, quotes and money move through your business right now. Then a straight answer.